This intense workshop teaches participants how to build and implement a balanced scorecard (BSC) for any commercial, administration or not for profit organization with a practical step-by-step method. A balance of lecture, discussion, practice and case studies allows them to gain insights into their own situation.

Who should attend

Executives, managers, professionals, program and project managers, and consultants seeking insight and skills in setting, measuring, tracking, and attaining organizational goals and demonstrable results.


Upon successful completion of this course, participants will be able to:

  • Understand the theory and implication of BSC’s approach to strategic management
  • Learn the nine-step methodology for building and implementing the balanced scorecard
  • Use a BSC in a management-for-result environment
  • Know how to use the BSC to align operational activity with strategy
  • Understand the Change Management implications of implement a BSC


  • Basic concepts: why use a balanced scorecard
  • 4 perspectives of a BSC and strategic themes
  • How to translate strategy into operational objectives – Strategy Maps
  • Determining Strategic Measures and Target setting
  • Aligning initiatives to the strategy
  • Business unit, functional, support and personal scorcards
  • Step-by-step Development process of the balanced scorecard
  • Balanced scorecard implementation
  • Managing for results with a BSC
  • Aligning incentive schemes
  • Aligning budget resource planning
  • Managing change with the BSC

Duration:Price:Attendance:Add to cart

3 Day CHF 2’990.- Per person 1-12 persons maximum